WhatsApp AI agent
Trained on your FAQs, services, and policies — replies in your tone and language mix.
Product · AI Conversational Platform
WhatsApp AI Agent & Social Auto-Reply
AI agents that reply on WhatsApp, Facebook, and Instagram — 24/7 lead capture and support.
WAPI by SharkMonk is an AI WhatsApp agent platform with Facebook & Instagram auto-reply. Qualify leads, answer FAQs, book appointments, and hand off to humans — without missing a message.
- WhatsApp AI agent for sales & support
- Facebook & Instagram auto-reply
- Lead capture → CRM / human handoff
- Brand-safe answers with guardrails
WhatsApp AI Agent
AI Conversational Platform
24/7
Auto-reply coverage
3
Channels: WA · FB · IG
AI
Agent + human handoff
Features
Everything you need to run the product
FB & Instagram auto-reply
Same intelligence across Messenger and Instagram DMs so no social lead goes cold.
Lead capture flows
Collect name, intent, city, and phone — push to your team or CRM-ready formats.
Human takeover
Agents jump in when the conversation needs empathy, negotiation, or exceptions.
Business hours & routing
Route by keyword, language, or team so the right person gets the right chat.
Analytics
See volume, response times, and conversion themes — improve prompts weekly.
Modules included
WhatsApp agentFB auto-replyInstagram auto-replyLead formsHandoff inboxKnowledge baseAnalyticsMulti-agent
Built for
- Clinics, hospitals & service businesses
- E‑commerce & D2C brands
- Agencies managing client inboxes
- Sales teams that live on WhatsApp
Why teams choose it
- Never miss a midnight or weekend enquiry
- Cut repetitive FAQ load on sales and support
- Higher speed-to-lead on WhatsApp and social
- One playbook across WhatsApp, Facebook, Instagram
Product context
Related product and delivery visuals from Aanandi Technosoft.
How onboarding works
01
Connect channels
Link WhatsApp Business and Meta pages. We help with WABA / setup where needed.
02
Train the agent
Upload FAQs, price bands, services, and handoff rules. Test conversations together.
03
Go live & optimise
Launch, review transcripts, and tighten prompts for conversion and compliance.
FAQs
What is WAPI?+
WAPI (wapi.sharkmonk.com) is the WhatsApp AI Agent & social auto-reply product in the SharkMonk network, engineered by Aanandi Technosoft.
Do you support Facebook and Instagram?+
Yes — auto-reply and agent flows cover Facebook Messenger and Instagram DMs alongside WhatsApp.
Can the bot hand off to a human?+
Yes. Define rules or a keyword so conversations move to your team inbox without losing context.
Get WhatsApp AI demo
Tell us about your team size, channels, and timeline. We respond within one business day — demo, pricing path, or customisation plan.
- Phone: +91 9713 846 846
- Email: info@aanandi.in