WhatsApp AI Agent
AI replies on WhatsApp, Facebook & Instagram
We built and operate WAPI — an AI WhatsApp agent platform with Facebook and Instagram auto-reply — so businesses capture leads and answer FAQs without missing messages after hours.
24/7
Automated first response
3
Channels unified
AI+H
Agent with human handoff
Challenge
Sales and support teams drown in repetitive WhatsApp and social DMs. Missed night/weekend chats mean lost revenue. Off-the-shelf chat tools rarely match brand tone, handoff rules, or multi-channel Meta + WhatsApp reality.
Solution
Engineered WAPI (wapi.sharkmonk.com): AI agents trained on business knowledge, auto-reply across WhatsApp / FB / IG, lead capture flows, human takeover, and analytics — productised for fast onboarding.
Highlights
- WhatsApp Business AI agent for FAQs, lead qual, and booking
- Facebook Messenger & Instagram DM auto-reply
- Configurable human handoff and business-hours routing
- Knowledge-base driven answers with brand guardrails
- Product surface at wapi.sharkmonk.com for self-serve interest
- Extensible for CRM and clinic / retail playbooks
Platforms & stack
AI · Conversational · MarTech
Build something like WhatsApp AI Agent
Share your market, platforms, and timeline. We will outline approach, rough effort, and the right engagement model.